Amazon Music is a great way to listen to your favorite tunes, but what do you do when it stops working? Check out our latest blog post to find out why your Amazon Music might not be working and what you can do to fix it.
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Check your internet connection
One of the most common reasons why Amazon Music isn’t working is because there’s an issue with your internet connection. Before you troubleshoot any further, try opening a different app on your device to see if you can connect to the internet. If not, restart your router and try again.
If you’re able to connect to the internet, the next step is to make sure that the Amazon Music app is up-to-date. Open the App Store (for Apple devices) or Google Play Store (for Android devices), and search for “Amazon Music.” If there’s an update available, install it and see if that fixes the problem.
Check the Amazon Music app
One of the first things to do if you’re having trouble playing Amazon Music is to check the app. There are a few ways you can do this:
-Open the Amazon Music app and ensure you’re signed in with the correct Amazon account.
-Check that your devices meet the minimum system requirements for Amazon Music.
-Check for updates to the Amazon Music app.
Check your device’s audio settings
If you’re having trouble playing Amazon Music, first check your device’s audio settings to see if the device’s volume is turned up and not muted. You can also try restarting your device.
If you’re using an Amazon Fire TV Stick, make sure that the auto-mute setting isn’t turned on in your Fire TV settings. To do this, go to Settings > Device > Sounds > turn off Auto-mute.
If you’re using the Amazon Music app on your mobile device, go to Settings > App Settings and check the following:
-Download Quality is set to Good or Better
-Storage is set to SD card
-Show lyrics in Now Playing is turned on
You can also try uninstalling and reinstalling the app.
Check for updates to the Amazon Music app
If you’re having trouble with the Amazon Music app, make sure you have the latest version installed. Here’s how to check and update your Amazon Music app:
1. Open the App Store on your iOS device.
2. Tap the Updates tab.
3. If an update for Amazon Music is available, tap Update.
Check for updates to your device’s operating system
If you’re having trouble playing Amazon Music on your device, make sure you have the most recent operating system installed. Some devices may not be compatible with Amazon Music. For a list of compatible devices, visit Amazon Music Help Center.
To check for updates on your device:
-For iOS devices (iPhone, iPad, iPod touch), go to the App Store and tap Updates.
-For Android devices, open the Google Play Store app and tap Menu > My apps & games. Apps with an update available are labeled “Update.” If more than one update is available, tap Update all.
-For Fire OS devices (Amazon Fire TV, Amazon Fire TV Stick, Amazon Fire Tablet), go to Settings > Devices > About > Check for System Update.
-Some Alexa-enabled devices may receive automatic updates. To check if your device has received an update:
From the Home screen on your device, swipe down from the top of the screen and tap Settings. Under “Device Options,” tap Device Software Version.
Restart your device
If you’re having trouble with Amazon Music, the first thing you should try is restarting your device. This will usually fix any minor issues and get things working again.
If you’re still having trouble, there are a few other things you can try:
-Check your internet connection: Amazon Music requires a strong and stable internet connection to work properly. If your connection is slow or unreliable, it could be the reason why Amazon Music isn’t working.
-Update your device: If you’re using an older device, it might not be compatible with Amazon Music. Make sure your device is running the latest software update before trying to use Amazon Music again.
-Reinstall the Amazon Music app: Sometimes, the best way to fix a problem is to start from scratch. Uninstall the Amazon Music app from your device, then download and install it again from the App Store or Google Play store.
Uninstall and reinstall the Amazon Music app
One troubleshooting step you can try if you’re having problems with the Amazon Music app is to uninstall and reinstall the app. This process will not delete any of your music.
First, close the Amazon Music app. Next, go to the Settings app on your device and select “Apps.” Find Amazon Music in the list of apps and select it. Tap “Uninstall” and then “OK” to confirm.
Now go to the Amazon Music app page in the Google Play Store or the Apple App Store and reinstall the app. Open the app and sign in with your Amazon account information. Try streaming a song or playlist to see if the issue has been resolved.
Contact Amazon customer support
If you’re having trouble playing music from Amazon, there are a few things you can try to get it working again. First, make sure that you have the latest version of the Amazon Music app installed. If you’re not sure, you can check for updates in the app store.
If that doesn’t help, try restarting your device. If that doesn’t work, try uninstalling and reinstalling the Amazon Music app.
If you’re still having trouble, the best thing to do is contact Amazon customer support. They’ll be able to help you troubleshoot the problem and get Amazon Music working again.
Try using a different device
If you’re having trouble playing Amazon Music, first check if the problem is with your device by trying a different one. Here are some common devices that can be used to play Amazon Music:
-Fire TV Stick
-iOS and Android devices
-Mac and PC browsers
If you’re still having trouble, try contacting Amazon Music customer support.
Try using a different internet browser
If you’re having trouble streaming Amazon Music, one thing you can try is using a different internet browser. Amazon Music is compatible with Chrome, Firefox, Safari, and Edge, so if you’re using a different browser, that could be the problem. If you’re not sure which browser you’re using, you can check by opening the “Help” menu in your browser and selecting “About” (or something similar).